Mission

Your mission is to help build the Mangata Community and its different stakeholder subcommunities. You are working with the Communications Director to implement campaigns that push us towards our growth goals.

You organize and moderate events, activities and discussions. You welcome new users and help them find a place. You help the community become self-sustaining and self-organizing in their efforts. You leverage our social channels to be in direct contact with the community, get them informed and excited about Mangata and provide them with the resources they need.

While being a down-to-earth communicator with the community, you always maintain a professional attitude and make sure our communications are aligned with our PR requirements, processes and Language.

Responsibilities

Organization

• 🟢weekly planning meeting with team

Strategy

Work with ‣ to

• 🟢Provide input to the ‣
• 🟡Maintain, implement and monitor the ‣

Operations & Tactics

• Campaigning
  • 🟡Implement our campaigns in the social space
  • 🟡Organize and participate in online and offline community events and activities to reach campaign goals
• Community Building
  • 🔴 Build and maintain our stakeholder map (‣)
  • 🔴 Make sure that stakeholder subcommunities have the resources and inputs they need to flourish and interact
  • 🟡 Identify current issues and needs of the community (‣)
  • 🟡 Build relationships with community members and members of other networks
  • 🟡 Lead the translations project
  • 🔴 Support community members in organizing language-specific and region-specific activities
• Moderation
  • 🟡 Monitor and engage in our social channels (Twitter, Discord, Telegram, YouTube, Reddit, Forums)
  • 🟡 Communicate with users, answer questions, moderate discussions
  • 🟡 Update FAQ as needed
  • 🔴 Report content opportunities to the team
• Communications
  • 🔴 Distribute content across our channels in line with the ‣
• Reporting
  • 🟡 daily activity report Slack
  • 🟡 weekly written community report
  • 🔴 monthly KPIs